ANY QUESTIONS? OUR TEAM IS HERE TO HELP

You can contact us by email, mail, or phone. We will endeavor to respond as soon as possible.

- For any questions about your order, payment issues, delivery questions, or complaints, please contact us at 09.83.75.46.65 Monday through Friday from 9:30 a.m. to 12:30 p.m. or by email at

- If you would like advice on products (teas, brewing techniques, information on origins, accessories, or items), to book tasting workshops, or for any questions regarding in-store pick-up orders, please call 09 82 28 12 51 Tuesday through Saturday from 11 a.m. to 1 p.m. and 2 p.m. to 5 p.m., or send an email to